What did we ever do before Cell Phones?

Dear America,

What did we ever do before cell phones? How did we ignore those that stood before us? What would Emily Post say?

Love

Brian

I know that I have ranted on this before, but today was just one of those days. Now I have to admit that I was already in a mood when I got to work. All of my girl friends are on their cycle, so you know that I am not far behind. Well it hit me with a vengeance this morning. It must be the heat of the drive thru or it could be that I am just a bitch for three days a month.

Anyway, as I stood in my little heated box today and took order after order a new pattern began to emerge. There was the lady that ordered the Medium Iced Latte light with three splenda, skim milk and extra ice. She was on the phone with one of her friends, happily talking while she drove around. When she pulled up to the window, she had her hand held out with her money in it, even before I had made it back to the window with said latte in hand. I always want to grab their arms and pull down and then scream JACKPOT like I was playing a slot machine. She then informed me that she had requested Whip Cream on her latte. Well I put the whip cream on, but really wanted to tell her that if she would get off the phone and listen as I read back her order, we might be able to make her drink right.

Then there was the woman in the lovely bright Purple truck. Now this car was something to behold. It was a color that looked like it came about from Barney fornicating with a teenage girls pink bedroom. The best part was that you could see that the paint job was not so good and was peeling in places. (Obviously the rather manly truck was rejecting the paint job. ) This wondrous woman, proceeded to hand me only two dollars for her 2.65 ticket, and then talk on the phone. When she was done she hung up and looked at me as if to say... "Where is my food fool." I politely told her that she owed me 65 cents, and then she whipped out a twenty and snatched back the two dollars.

The cell phone is not the only thing that is rude. There were the people who when I handed them their drink said things like... "I DID NOT ORDER THAT!".. "What the hell is this?" and my favorite.... " I ordered Chocolate Covered Donuts with sprinkles and you gave me vanilla... When you open the box there are four chocolate covered donuts with sprinkles..to which the woman replied.... " Well what I wanted were chocolate donuts with sprinkles..... I have never seen a donut like that...

Would it be so horrible to say... "I'm sorry I think that there has been a mistake. I think that I received the wrong donuts. " I am pretty sure that a persons head would not explode. The world would not stop spinning and people would not spontaneously combust. I can tell you that the drive thru technician might just smile at you. ( A man did say that today and I smiled and gave him four donuts for free).

You see when people are nice to you, sometimes they are nice back. You will get more with kindness than you will with anger. I can tell you one thing... I have never given decaf to a person who was nice to me, but I know of at least four people who ordered regular coffee that got decaf today ;)

ps. To the woman that parked really far away from the window, if you heard my rant about having to reach all the way to Egypt to give you your drinks.... I am really sorry and lets just chalk it up to a boy who is on his period. :)