Could you BE anymore lazy?

Dear America,

How lazy have we become? We can't get out of our cars, and we cannot even finish our sentences. It's not that hard and I promise you will not die!

Love always
Brian

Yesterday while at work I was on the drive thru. I actually spent most of the morning on sandwhiches which was different for me as I usually work Drive thru. Apparently I am a Drive thru wonder? Who knew? Anyway I spent the latter part of my shift on Drive thru and once again I was confronted with the wonderment that is America. Customers would pull up to the order box and say... " I need a large 16 sugars and 13 creams." They would then drive up to the window. They then got mad at me when I asked them what their drink was. "I ordered a LARGE with 16 SUGARS and 13 CREAMS! Is that so hard?"

I then had to smile and politely ask them.. well do you want hot coffee, iced coffee, a latte, iced latte, frozen coffe beverage....

You see it is at this point in time that the evil diva that lives in me wants to come out. When I was first working at Starbucks one of my fellow Shift Supervisors told me that she loved to work with me. When i asked her why she told me that she never knew who she would be working with that day. Please to explain I said, and she did.

Andreniese: "You see we have a name for you when you deal with difficult customers We call you Brianna Ross! When you are dealing with nice customers we call you Brionce."

Brian: "WHAT?!"

Andreniese: "Yep. You see when a difficult customer comes in and you deal with them ( or a difficult partner) you get this air about you. You seem to change before our eyes. You stand taller and this look comes over your face. The customer can see it too, and we enjoy watching them squirm. You let them know who is boss, and that just because they are the customer it does not mean that they are right. We love it.

Brian: "interesting".

So when people are to lazy to finished thier sentences and get mad at me because I do not know what they want, it is not Brian they are dealing with, but Brianna Ross. This diva that lives in me does not understand how people can be like this. Is it so hard to say coffee? Is it this word that we have to go to school for 15 years to learn to say. Do we spend Elemantary school on just learning the letters, Middle school on sounding it out and high school on saying it all togehter and writing it down? It's not that hard. My niece can go into a resturaunt and order off of a menu and say each and every word that needs to be said. She goes not say, I want a meduim rare with mustard, ketchup, mayo on the side and no tomatoe. She tells the server that she wants a hamburger.

And yes, I do know that you want 16 sugars and 13 creams. How may you ask? It's because you have not a tooth in your head, or if you do they are a bit rotten, and you are a fat cow! This is what Brianna Ross wants to say. And while we are ranting about Drive thru... do not come through and ask for 15 seperate orders. This is just WRONG! Drive thru is supposed to be fast! There is no way you can do that many orders in three min. You are going to get parked anyway, so you should just come inside. I can understand why people who are traveling come thru, I understand if you are in a hurry, (but if you are running late to work you should not stop. It is not my fault that you are going to be late. And stopping to get something to eat or drink is going to take some time.) I understand if you have your kids and you are by yourself. Just don't be so lazy America. Is it going to kill you to walk three feet to a door open in and walk inside to order. I can see it now....

Brianna Ross: "DAMN"

Shaquwna: "girl what happen"

Brianna Ross: " This lady was coming in and I guess walking across the parking lot was too much for her. That bitch done died."

This is what goes through my head every day. It has come to the point that I do not want to go to the drive thru anymore because I view it as lazy. So America, just get out of your cars and finish your sentences. And while we are at it you might want to brush you teeth.